1. Information Collection
We collect information provided directly by you when creating a Customer Portal profile, including your full name, primary mobile phone number, shipping location addresses, and KYC documents (Aadhaar or PAN numbers) required solely for verifying store credit limit eligibility.
2. Ledger Data Protection
Your store credit ledger (Udhari/EMI) details are hosted on secure Neon database clusters with strict encryption policies. Local cashier and administration updates are logged in transaction audits. We never sell, lease, or distribute customer credit information to third-party brokers.
3. Online Checkout Payment Privacy
All digital payment checkouts are routed dynamically through the Razorpay Payment Gateway. We do not store credit card credentials, bank account passwords, or personal UPI PINs. Razorpay securely processes your financial information in compliance with PCI-DSS guidelines.
4. Cookies and Session Tokens
We utilize localized web storage (`localStorage`) to preserve browser session credentials (JWT tokens), wishlist bookmarks, and active cart items. This data remains on your local browser node and is only transmitted to the API server during checkout or account updates.